Our privacy policy is intended to notify you of our online privacy practices and of the type of information that may be collected and stored; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under kion control; and whom to contact with questions or concerns.
This privacy policy applies only to this website (www.kion.ae) and not to other websites to which we may link. kion may post such links as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy policy as other websites may not treat information collected online in the same manner as Kion. By using the kion.ae website, you consent to the collection and use of information by kion in accordance with this privacy policy. If we decide to change our privacy policy, we will post those changes on this page. If you have any questions or concerns regarding Kion privacy policy, please contact us at info@kion.ae with “Privacy” typed in the subject field.
Why Kion collects information
kion collects personal information because it helps us deliver superior products and service. It may enable us to focus on products and information of greatest interest to you. In addition, your personal information helps us communicate to you our latest products, special offers and information and events you might like to hear about.
What information kion collects
As is true with many websites, we gather information and store it in Server logs. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data and all additional website analytics. We may also create and use electronic records to compile statistics about how our visitors collectively interact with our website. Our website is not set up to track, collect, or distribute personally identifiable information (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information, such as during a registration or ordering process, or when you submit questions or comments, request information or participate in online surveys, contests, sweepstakes, promotions or activities. Should you voluntarily provide us with personally identifiable information, you consent to Kionse of it. Any personally identifiable information you input will be used by Kion only as set forth in this policy and in compliance with data protection legislation.
Those who wish to communicate with kion but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our website.
Cookies
Cookies are bits of electronic information that a website may transfer to a visitor’s hard drive to identify specific information about the visitor’s visits to the website. The use of cookies is standard on the internet and many websites use them. Most browsers accept cookies automatically, but allow you to disable them if you wish. kion may use cookies to track the number of visitors to the website, to determine whether visitors have visited the site before, to hold selections in your shopping cart when you leave the website without checking out, to determine patterns or trends of visitors’ website usage, retrieve specific information from previous visits, and to recall features that you may have customized on your browser. This allows Kion to update its website and make it more useful to our customers and website visitors. By using the kion.ae website, you agree that we can place such cookies on your computer.
How Kion uses the information it collects
The information we collect may be disclosed by us to third parties, including with respect to users in the United Arab Emirates and Gcc to (defined below) and certain companies affiliated, as set forth in this privacy policy, and is also used by us for internal purposes such as analyzing trends; providing support and responding to questions from customers and website visitors; improving our website, products or services; learning about customers’ needs; contacting consumers for research, informational and marketing purposes; tracking traffic patterns and site usage; enabling online ordering and providing customer service with respect to such orders; and as further provided below with respect to orders, surveys, contests and sweepstakes. From time to time, we may also use the purchases you make to customize our product recommendations.
Unless otherwise required by law or litigation, or if pertinent to a judicial or governmental investigation, personally identifiable information is not shared with any other organizations or persons, other than organizations or persons assisting us in collecting, assembling or processing this information as set forth in this privacy policy. kion does not sell your personally identifiable information to other companies for their independent marketing purposes and Kion maintains reasonable physical and electronic safeguards to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information. However, data in the aggregate may be provided to other parties for marketing, advertising or other purposes. Kion may also use email addresses and other personally identifiable information to contact visitors who have communicated with us. While kion strives to protect your personally identifiable information, you should also take steps to protect such information.
Information submitted or provided to kion through kion.ae regarding kion or its website or products, including but not limited to submission of ideas for new products, inventions and/or designs, including Kion By You designs (collectively, “Ideas”), shall be deemed to be non-confidential and kion y shall be free to copy, reproduce, use, disclose, distribute and commercially exploit such Ideas in any manner, without limitation or attribution. From time to time, we may contact you about special offers, updates on new products, invites to exclusive events and new website features if you agreed to be included in our mailing lists when you visited our website or completed a purchase with us or if you voluntarily participated in a kion survey, contest, sweepstakes or other promotion. You may unsubscribe or change email preferences from our mailing lists by using the preference page option located at the bottom of your most recent email campaign received.
Ordering from kion.ae
When you order from our website, we need your name, email address, shipping address, phone number . We use this data to process your order, ship it and send your order and shipping confirmations via email. www.kion.ae will not pass any debit/credit card details to third parties. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We require your name, billing address, shipping address, email address and telephone number to open an account for you, and will store that information if you open an account. We may also ask some additional optional questions to help us better serve you. You can correct your account information by clicking on “edit” within the My Account Summary area.
Surveys, contests and sweepstakes
From time to time, our website requests information from users via surveys, contests, sweepstakes or other promotions. Information requested may include contact information (such as name, email and shipping address) and demographic information (such as postal code, age level) (“Contact Information”). Contact Information will be used to administer the contest or sweepstakes, to send you promotional emails, notify winners and make the winners’ list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the survey, contest, sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required Contact Information in these instances is completely voluntary and solely your choice; you do not need to provide such information or enter such contests to browse this website.
Children’s privacy
kion realizes that children may visit this website, and kion encourages children to consult with their parents before submitting any information to any website, including ours. However, kion believes that it is ultimately the parents’ responsibility to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing their names, addresses, and other personally identifiable information online without parental permission. kion will not knowingly collect any personally identifiable information from children under the age of 18 without first obtaining parental consent. If a child under 18 submits personal information to kion and we learn that the information is from a child under 18, we will attempt to delete the information as soon as possible.
Security policy
This website takes precautions to safeguard your information. When users submit information via the website (for example, when our registration/order form asks you to enter sensitive information such as credit card number and associated information), that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption. .In addition, McAfee Secure scans this website for new Vulnerabilities and complies and strictly enforces all PCI-DSS standards. You can help us by also taking precautions to protect your personal information when you are using the internet. For example, you should change your passwords often using a combination of letters and numbers, and make sure you use an SSL-enabled browser.
No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on the Site. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
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